Support Knowledge Base

Discover everything you need to know about VeriScan for Windows, including setup, installation, scanning, troubleshooting, and documentation.

Learn how to setup and customize VeriScan on iPhone, iPad, and Android handhelds, tablets, and phones.

Explore VeriScan's cloud features, from account management to compliance, integrations and billing, all in a centralized cloud portal.

Access essential ParseLink resources, covering subscription management, installation, setup, billing, scanning configurations, and troubleshooting.

Driver installation and cleaning guides for scanners you plug into a Windows PC.

Setup guides for supported Android handheld ID scanning devices.

Guides on DIVE's portal navigation, settings, access tokens, submissions, UI customization, and result interpretation.

Offers articles on contacting support and utilizing quick remote access for issue resolution.