1. Support Knowledge Base
  2. VeriScan Cloud Portal
  3. Legacy VeriScan Cloud Portal Administration

Cannot Collect any Information About the Customer

Settings for states which require a full PII data dump after an ID is scanned.


VeriScan Desktop

  1. In the VeriScan Desktop application, navigate to Setup > Log Settings.
  2. Select the 'Do not collect personal info' option, then press 'OK'.

  3. Navigate to 'View' and deselect the 'Show Address' and 'Show History' options

VeriScan Online

  1. In the VeriScanOnline.com web portal, navigate to Settings > Local Settings.

  2. Find the 'Collect Information' section.
  3. Select the 'Do not Collect' option.

  4. Select 'Save' at the bottom of the page.