Digital Identity Verification Engine Product Updates November 2024

Updates to DIVE, myDIVE, and DIVE Online

DIVE Web API
Added
  • Suspicious Activity Monitoring feature. Please contact your account manager at IDScan.net if you are interested in enabling this feature.
Changed
  • Enhanced results of document confidence scoring with more variables in the model.
Fixed
  • Face match reporting lower scores when the document image was rotated.
  • Response time for barcode-only scans
  • Some AddressValidation checks no longer perform when "Enable External Address Validation" is set to false.
  • Cases where an incorrect error type was returned in the API response.

myDIVE Web Portal
Added
  • Suspicious Activity Monitoring portal view. Please contact your account manager at IDScan.net if you are interested in enabling this feature.

DIVE Online
Added
Changed
  • Update of Web Library to 2.11.1
  • Hover text for API tokens.
Fixed
  • "Verify Documents by Phone" now displays a new completion window after completing a QR code submission.
  • An issue with the MRZ checkbox sometimes being null instead of "Succes/"Failed" for EAD's.