Skip to content
New Support Ticket
  • There are no suggestions because the search field is empty.

How do I change a Device Login and Password in VeriScan?

Steps to update a device's login and password in VeriScan Cloud, including password complexity rules and how to copy or export credentials.

To change the Device Login and Password for an installation of the VeriScan software, log into your VeriScanCloud.com account and go to Access Management > Devices.

  1. Find the device you want to change and click the pencil icon in the Edit column.
  2. Update the Device Login and/or Password. Keep in mind that the Device Login must be unique across all VeriScan accounts, not just your own, so simple names like 'scanner1' are likely already taken. Passwords must meet the  complexity rules listed.
  3. Click Update to save your changes
  4. Enter the new Device Login and Password into your VeriScan software. The device will not connect until these match.

Copying or exporting credentials

To copy the existing device password, click the copy icon next to the Password field after you have clicked Update and re-opened the Edit module, if you just changed the password. If you click the copy icon before saving, the old password will be copied. 

You can paste it straight into VeriScan if you are already on that device, or paste it into a notepad, email, or text message to get it over to the device you are setting up.