--- title: ParseLink | Support Knowledge Base description: Access essential ParseLink resources, covering subscription management, installation, setup, billing, scanning configurations, and troubleshooting. --- [Skip to content](https://support.idscan.net/parselink#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/) - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/) 2. [ParseLink](https://support.idscan.net/parselink) # ParseLink Access essential ParseLink resources, covering subscription management, installation, setup, billing, scanning configurations, and troubleshooting. ## Device Management - [How do I use the ParseLink device management portal?](https://support.idscan.net/parselink/device-management-portal) - [How do I license my devices with the ParseLink Device Management portal?](https://support.idscan.net/parselink/licensing-my-device) ## Scanning - [How do I connect my scanner to ParseLink?](https://support.idscan.net/parselink/connect-my-scanner) - [How do I map profiles to certain applications automatically?](https://support.idscan.net/parselink/profile-auto-mapping) - [How do I create a profile for ParseLink?](https://support.idscan.net/parselink/create-a-profile) - [How can I map dropdown menus better in the ParseLink profile editor?](https://support.idscan.net/parselink/dropdown-menu-setup) - [How do I configure which Authentication results appear before my ParseLink profile is run?](https://support.idscan.net/parselink/authentication-configuration) - [How do I save Authentication results after each scan?](https://support.idscan.net/parselink/authentication-reports) - [How do I control how images are stored while using an Image Reader with ParseLink?](https://support.idscan.net/parselink/image-reader-settings) - [How do I separate the address field into individual lines?](https://support.idscan.net/parselink/address-fields) - [What do each of the fields in ParseLink's Profile Editor represent?](https://support.idscan.net/parselink/profile-editor-supported-id-fields) - [How does scanning work with Send to XML configured in the Teller menu?](https://support.idscan.net/parselink/teller-xml-workflow) See less ▼ ## Getting Started - [How do I sign up for a new ParseLink subscription?](https://support.idscan.net/parselink/signing-up) - [How do I upgrade from WizzForms to ParseLink?](https://support.idscan.net/parselink/upgrade-from-wizzforms) - [How do I install ParseLink on my PC?](https://support.idscan.net/parselink/first-time-install) ## Billing - [How do I modify my ParseLink subscription?](https://support.idscan.net/parselink/modify-my-subscription) - [How do I cancel my ParseLink subscription?](https://support.idscan.net/parselink/cancel-subscription) - [How do I change my ParseLink device quantity?](https://support.idscan.net/parselink/change-device-quantity) - [How do I change my ParseLink tier?](https://support.idscan.net/parselink/change-subscription-tier) - [How do I change my ParseLink billing cycle?](https://support.idscan.net/parselink/change-billing-cycle) ## Troubleshooting - [What are ParseLink output modes and how do I select which is right for me?](https://support.idscan.net/parselink/output-modes) - [How do I collect documents in ParseLink to securely send them to IDScan.net for review?](https://support.idscan.net/parselink/document-collector) - [What do I do if I see "COM Port Not Available" in the ParseLink app?](https://support.idscan.net/parselink/com-not-available) - [What is Windows Management Instrumentation and how do I enable it for ParseLink?](https://support.idscan.net/parselink/restore-wmi) ## Installation and Maintenance - [How do I enable the ParseLink localhost API?](https://support.idscan.net/parselink/localhost-api) - [ParseLink System Requirements](https://support.idscan.net/parselink/system-requirements) - [How do I configure XML output in the Teller menu?](https://support.idscan.net/parselink/teller-xml-setup) - [How do I find my settings in the ParseLink menu?](https://support.idscan.net/parselink/system-tray-menu) - [How do I configure output to Synergy?](https://support.idscan.net/parselink/vip-api-setup) - [What do I do if ParseLink asks me about my COM Port device?](https://support.idscan.net/parselink/com-popup) - [How do I setup ID Authentication on my ParseLink app?](https://support.idscan.net/parselink/authentication-setup) - [How do I set up IdentiFraud with ParseLink?](https://support.idscan.net/parselink/identifraud-setup) - [How can I suppress the M280 hotkey in ParseLink?](https://support.idscan.net/parselink/suppress-m280-hotkey) - [How to sign up for IDScan.net's ID scanning for Cloudbeds](https://support.idscan.net/parselink/cloudbeds-setup) - [How do I enable automatic updates in ParseLink?](https://support.idscan.net/parselink/automatic-updates) - [What does the notification indicator on my tray icon mean?](https://support.idscan.net/parselink/tray-icon-status) See less ▼ - [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows#main-content) - [Scanning](https://support.idscan.net/veriscan-for-windows#scanning) - [Getting Started](https://support.idscan.net/veriscan-for-windows#getting-started) - [Troubleshooting](https://support.idscan.net/veriscan-for-windows#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows#installation-and-maintenance) - [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios#main-content) - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios#veriscan-cloud-for-android) - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios#veriscan-cloud-for-ios) - [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal#main-content) - [Getting Started](https://support.idscan.net/veriscan-cloud-portal#getting-started) - [Billing](https://support.idscan.net/veriscan-cloud-portal#billing) - [Integrations](https://support.idscan.net/veriscan-cloud-portal#integrations) - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal#veriscan-cloud-groups-and-alerts) - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal#administration-and-compliance) - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal#reports-and-exports) - [ParseLink](https://support.idscan.net/parselink#main-content) - [Device Management](https://support.idscan.net/parselink#device-management) - [Scanning](https://support.idscan.net/parselink#scanning) - [Getting Started](https://support.idscan.net/parselink#getting-started) - [Billing](https://support.idscan.net/parselink#billing) - [Troubleshooting](https://support.idscan.net/parselink#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/parselink#installation-and-maintenance) - [Desktop Scanners](https://support.idscan.net/desktop-scanners#main-content) - [E-Seek](https://support.idscan.net/desktop-scanners#e-seek) - [Gemalto / Thales](https://support.idscan.net/desktop-scanners#gemalto-thales) - [General](https://support.idscan.net/desktop-scanners#general) - [Mobile Device Setup](https://support.idscan.net/mobile-device-setup#main-content) - [Initial Device Setup](https://support.idscan.net/mobile-device-setup#initial-device-setup) - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup#unitech-enterprise-apps-setup) - [Troubleshooting](https://support.idscan.net/mobile-device-setup#troubleshooting) - [DIVE | DIVE Online](https://support.idscan.net/dive-dive-online#main-content) - [DIVE Online](https://support.idscan.net/dive-dive-online#dive-online) - [DIVE Portal](https://support.idscan.net/dive-dive-online#dive-portal) - [General](https://support.idscan.net/general#main-content) - [FAQ](https://support.idscan.net/general#faq) - [Product Release Notes](https://support.idscan.net/product-release-notes#main-content) - [VeriScan](https://support.idscan.net/product-release-notes#veriscan) - [ParseLink](https://support.idscan.net/product-release-notes#parselink) - [Digital Identity Verification](https://support.idscan.net/product-release-notes#digital-identity-verification) - [Web Library](https://support.idscan.net/product-release-notes#web-library) - [ID Authentication](https://support.idscan.net/product-release-notes#id-authentication) - [Third Party Checks](https://support.idscan.net/product-release-notes#third-party-checks) - [.NET ID Parsing SDK](https://support.idscan.net/product-release-notes#net-id-parsing-sdk) - [iOS ID Parsing SDK](https://support.idscan.net/product-release-notes#ios-id-parsing-sdk) - [Android ID Parsing SDK](https://support.idscan.net/product-release-notes#android-id-parsing-sdk) - [Java ID Parsing SDK](https://support.idscan.net/product-release-notes#java-id-parsing-sdk) - [iOS Camera Scanning SDK](https://support.idscan.net/product-release-notes#ios-camera-scanning-sdk) - [Android Camera Scanning SDK](https://support.idscan.net/product-release-notes#android-camera-scanning-sdk) - [IDScan.net Website](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) - [Remote Support](https://get.teamviewer.com/6u9fre9) - [DLs](https://idscan.net/downloaddirect/) [![DIS-IBS- idscan.net logo](https://support.idscan.net/hs-fs/hubfs/DIS-IBS-%20idscan.net%20logo.png?width=175&height=29&name=DIS-IBS-%20idscan.net%20logo.png "DIS-IBS- idscan.net logo")](https://idscan.net) Need immediate support? 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