IDScan.net Support Portal

TABLE OF CONTENTS

• Introduction
• System Requirements
• Installing VeriScan
• Registration
  • Free Trial / Receiving Updates
  • VeriScan (Online Mode)
  • VeriScan (Local-Only Mode)
• Using VeriScan

Introduction

By utilizing VeriScan and a Magnetic Strip or Barcode reader, you can capture, display, and save this information with an easy-to-use, streamlined interface. Assign groups, set alerts for underage visitors, and manage visitors with VeriScan Desktop for Windows.

With VeriScan Plus, use an image reader/scanner combo to save pictures of visitors scanned directly from the ID.

Store infrared*, ultraviolet*, and white light scans to the Images/Docs section of each profile.

*Infrared and Ultraviolet images are only available with certain image-reader-capable scanners.
Visit our web store or ask a salesperson about which scanner is right for your needs.

System Requirements

To learn more about the SKU of your processor, ask our support team for a reference guide.

Installing VeriScan

Visit our website and download the latest version of VeriScan Desktop and the drivers associated with your scanner. 

Install the driver and VeriScan Desktop software with the default configuration.

Do not enable VeriScan as a service unless you are specifically instructed to by our support team.

Once the installation is complete, you can use VeriScan in trial mode for 100 scans with all basic features enabled.

For an unlimited number of scans, you can register your software.

Registration

Free Trial / Receiving Updates

VeriScan's complimentary evaluation version includes 100 scans and is fully functional. In this mode, the program saves every 5th scan into the log-file in a comma-delimited format (.CSV files can be opened in Microsoft Excel or similar).

The registered version of VeriScan allows unlimited scans. In the Registered mode, all scanned information is saved in a log file.

There is no need to contact our support team for a free trial.
You are automatically enrolled into our free trial after installing VeriScan.

VeriScan (Online Mode)

If you are actively subscribed to VeriScan Online, you do not need to register the software.

Logging in with valid VeriScan Online credentials will automatically register your software: No license key required!

Once you receive or create your device login from veriscanonline.com

Go to the Setup tab. Click the Set Data Sources button. Enable the checkbox for VeriScan Online. Enable any additional features*. *Varies based on subscription level. Enter your device login information. Click the Verify button. Click the OK button.

VeriScan (Local-Only Mode)

You may pay for full registration on our website using our secure server.

All major credit cards are accepted.

Purchase the VeriScan software or a renewal to get your valid order number from IDScan.net. Launch the VeriScan Desktop application. If the software prompts you to register when you first launch, skip ahead to step 6. Click the Help tab in the top bar of VeriScan. Click the Registration button in the menu bar. Click on the Register via Internet button. Complete the form that opens in your browser. Be sure to input your order number. Input the license key you receive from our support team and press the Register button.

In order to access ID format updates that are being released by different issuing authorities, you must renew your VeriScan software subscription on an annual basis. A renewal subscription can be purchased from our website. 

This is not a mandatory requirement, but IDScan.net recommends renewing your subscription so that your device can remain compliant with all new features and updates as they are released.

Using VeriScan

You can download and read our VeriScan Desktop Manual and can contact our support team if there are any issues.

Once an ID has been scanned, VeriScan creates a profile tied to the specific ID number.

All of the information stored on the ID is saved to the profile.

There are large indicators for age, gender, and expiration.

You can also manually add information such as group, phone number, and email address.

Creating a profile picture from a scan requires VeriScan Plus and a compatible scanner.