TABLE OF CONTENTS
- Online Mode vs. Local Mode
- Possible Error Messages
Online Mode vs. Local Mode
These features require synchronization with the Online Database, which is not possible without an internet connection.
VeriScan is in Online Mode if the Enable VeriScan Cloud checkbox is enabled in Setup > Set Data Sources
Online Mode means that the history, groups, alerts, and database are hosted in the Online Database.
These features can be viewed in read-only mode in the app.
To change any of these settings, you will need to log on to veriscanonline.com and change the settings from the portal.
VeriScan can be in Online Mode while also not connected to the internet.
When disconnected, VeriScan will attempt to reconnect to the Online Database every 5 minutes.
You can manually attempt to connect to the Online Database by going to Setup > Set Data Sources > Verify
VeriScan is in Local Mode if the Enable VeriScan Cloud checkbox is disabled in Setup > Set Data Sources
Local Mode means that all settings and data are being managed and stored in the Local Database.
This means that an internet connection is not required, but the data will not sync with the Online Database.
Auto-Upload Offline Scans can work to retroactively upload Local Mode scans to the Online Database.
This requires you to have Online Mode credentials stored, but deactivated, in Setup > Set Data Sources > VeriScan Online.
Possible Error Messages
Depending on the message, how you respond may change the way VeriScan Desktop is configured.
Error - No Internet Connection
Attempting to access the Online History, Online Groups, etc. can cause this specific pop-up.