---
title: VeriScan Product Updates December 2023
description: 4 updates to VeriScan for Windows. 1 update to Classic VeriScan. 1 update to VeriScan Cloud.
---

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1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en)
2. [Product Release Notes](https://support.idscan.net/product-release-notes?hsLang=en)
3. [VeriScan](https://support.idscan.net/product-release-notes?hsLang=en#veriscan)

# VeriScan Product Updates December 2023

## 4 updates to VeriScan for Windows. 1 update to Classic VeriScan. 1 update to VeriScan Cloud.

### [VeriScan Cloud](https://veriscancloud.com) -  2023-12-27

#### Added

- **Face Match View in** [**History**](https://veriscancloud.com/History)- works in conjunction with VeriScan for Windows for ID Authentication users who also use a webcam to take a live photo of each visitor. 
- **Photo to** [**Alert List**](https://veriscancloud.com/Alerts) **entries** - admin users can upload a photo along with an alert list entry. Then, when someone matching that entry is scanned, the uploaded photo will appear in VeriScan for Windows so that the end user can visually assess whether or not it’s the same person. 
- **Scan Status field in** [**History**](https://veriscancloud.com/History) - reflects the overall status shown in VeriScan for Windows at the time of the scan, available in Configure Columns. 
- **Group assignment in** [**Visitors**](https://veriscancloud.com/Visitors)- allows users to change or remove [Group](https://support.idscan.net/veriscan-cloud-portal/manage-groups?hsLang=en) assignment in bulk. 

#### Changed

- [**Integration > Webhooks**](https://veriscancloud.com/Integrations/Webhooks) **Design** - Changed accordion-style endpoint edit and creation to a modal to make navigation and adjustment of settings clearer. 

#### Fixed

- Issue preventing merging of [Visitors](https://veriscancloud.com/Visitors) from two separate pages

---

### [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en) - 3.11.2.42 | 2023-12-26

#### Changed

- Improved the face match feature by ensuring the cropped ID is uploaded to the VeriScan Cloud portal.

---

### [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en) - 3.11.1.41 | 2023-12-18

#### Changed

- Database migration improvements.

#### Fixed

- Fixed several issues that were causing VeriScan to stall/load indefinitely.
- Fixed an issue where the Cropped ID Photo would not appear.

---

### [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en) - 3.11.0.36 | 2023-12-13

#### Fixed

- Fixed an issue where VeriScan would load indefinitely under certain conditions upon start up.

---

### [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en) - 3.11.0.35 | 2023-12-12

#### Added

- New feature: [Face Match](https://support.idscan.net/face-match?hsLang=en) - For ID Authentication subscribers using a webcam, VeriScan will automatically match the face on the ID photo with the face captured by the webcam. This adds an extra layer of security to the authentication process by ensuring the photo from the ID matches the person presenting it.
- New feature: Photo in alert list pop-up - When adding someone to the alert list in the VeriScan Cloud portal, you now have the option to add a photo. Scanning someone on your alert list with a photo will also display the photo in the pop-up.
- Added an option to disable face cropping in the Live Photo when using a webcam or IP camera. This option is enabled by default.
- ASDK 3.11 support.

#### Changed

- The drag and drop images from scan results feature is now restricted to Enterprise, Enterprise (Legacy) and ID Authentication plans only.
- An Initializing message will appear upon app launch and remain visible until VeriScan has completed its checks of available scanners and services. The Ready to Scan message will only appear once the app is truly ready to scan.
- IdentiFraud improvements.

#### Fixed

- Fixed an issue where the Ready to Scan screen was visible while a scan was processing.
- Fixed a pagination issue in the Document Collector history.
- Cosmetic issues in dark mode.
- Miscellaneous cosmetic fixes.

---

### [Classic VeriScan](https://support.idscan.net/desktop-software/veriscan-desktop-introduction?hsLang=en) - 2.167.1 | 2023-12-06

*Compatible with ASDK 3.10.6.1*

#### Changed

- Improved the collection of log files.
- Improved the auto-cleaning functionality when used with an SQL server.
- Parser updated to 16.2311.1.1.
- Miscellaneous improvements

#### Fixed

- Fixed a rare bug where scan results differed when in offline mode.

- [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content)
  
  
  
  
  
    - [Scanning](https://support.idscan.net/veriscan-for-windows?hsLang=en#scanning)
    - [Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started)
    - [Troubleshooting](https://support.idscan.net/veriscan-for-windows?hsLang=en#troubleshooting)
    - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows?hsLang=en#installation-and-maintenance)
- [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#main-content)
  
  
  
  
  
    - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-android)
    - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-ios)
- [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#main-content)
  
  
  
  
  
    - [Getting Started](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#getting-started)
    - [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing)
    - [Integrations](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#integrations)
    - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#veriscan-cloud-groups-and-alerts)
    - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#administration-and-compliance)
    - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#reports-and-exports)
- [ParseLink](https://support.idscan.net/parselink?hsLang=en#main-content)
  
  
  
  
  
    - [Device Management](https://support.idscan.net/parselink?hsLang=en#device-management)
    - [Scanning](https://support.idscan.net/parselink?hsLang=en#scanning)
    - [Getting Started](https://support.idscan.net/parselink?hsLang=en#getting-started)
    - [Billing](https://support.idscan.net/parselink?hsLang=en#billing)
    - [Troubleshooting](https://support.idscan.net/parselink?hsLang=en#troubleshooting)
    - [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance)
- [Desktop Scanners](https://support.idscan.net/desktop-scanners?hsLang=en#main-content)
  
  
  
  
  
    - [E-Seek](https://support.idscan.net/desktop-scanners?hsLang=en#e-seek)
    - [Gemalto / Thales](https://support.idscan.net/desktop-scanners?hsLang=en#gemalto-thales)
    - [General](https://support.idscan.net/desktop-scanners?hsLang=en#general)
- [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#main-content)
  
  
  
  
  
    - [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup)
    - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#unitech-enterprise-apps-setup)
    - [Troubleshooting](https://support.idscan.net/mobile-device-setup?hsLang=en#troubleshooting)
- [DIVE | DIVE Online](https://support.idscan.net/dive-dive-online?hsLang=en#main-content)
  
  
  
  
  
    - [DIVE Online](https://support.idscan.net/dive-dive-online?hsLang=en#dive-online)
    - [DIVE Portal](https://support.idscan.net/dive-dive-online?hsLang=en#dive-portal)
- [General](https://support.idscan.net/general?hsLang=en#main-content)
  
  
  
  
  
    - [FAQ](https://support.idscan.net/general?hsLang=en#faq)
- [Product Release Notes](https://support.idscan.net/product-release-notes?hsLang=en#main-content)
  
  
  
  
  
    - [VeriScan](https://support.idscan.net/product-release-notes?hsLang=en#veriscan)
    - [ParseLink](https://support.idscan.net/product-release-notes?hsLang=en#parselink)
    - [Digital Identity Verification](https://support.idscan.net/product-release-notes?hsLang=en#digital-identity-verification)
    - [Web Library](https://support.idscan.net/product-release-notes?hsLang=en#web-library)
    - [ID Authentication](https://support.idscan.net/product-release-notes?hsLang=en#id-authentication)
    - [Third Party Checks](https://support.idscan.net/product-release-notes?hsLang=en#third-party-checks)
    - [.NET ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#net-id-parsing-sdk)
    - [iOS ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#ios-id-parsing-sdk)
    - [Android ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#android-id-parsing-sdk)
    - [Java ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#java-id-parsing-sdk)
    - [iOS Camera Scanning SDK](https://support.idscan.net/product-release-notes?hsLang=en#ios-camera-scanning-sdk)
    - [Android Camera Scanning SDK](https://support.idscan.net/product-release-notes?hsLang=en#android-camera-scanning-sdk)

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