--- title: VeriScan Product Updates September 2023 description: 3 updates to VeriScan for Windows. 1 update to VeriScan for iOS. 1 update to VeriScan for Android. --- [Skip to content](https://support.idscan.net/veriscan-product-updates-september-2023#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en) - Support Knowledge Base - [IDScan.net Website >>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website >>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en) 2. 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[VeriScan](https://support.idscan.net/product-release-notes?hsLang=en#veriscan) # VeriScan Product Updates September 2023 ## 3 updates to VeriScan for Windows. 1 update to VeriScan for iOS. 1 update to VeriScan for Android. ### [VeriScan for Android](https://play.google.com/store/apps/details?id=net.idscan.android.vsonline) - 2.28.2 | 2023-09-26 #### Added - Added support for devices running Android 13 (API33). #### Fixed - Fixed an issue where device cache would not clear automatically.  ### [VeriScan for iOS](https://apps.apple.com/us/app/veriscan-cloud-id-scanner/id492004415) - 6.21 | 2023-09-25 #### Changed - Updated parser for offline scanning  - Reduced zoom for camera scanning #### Fixed - IdentiFraud third party check results are clearer - Issue with sync interval  - Portal setting for front camera  - Cosmetic issue in History entries  - Issue with phone number entry  - Issue with alert for third party checks  - Issue preventing applied tags from being displayed in scan results  ### [VeriScan for Windows ](https://support.idscan.net/veriscan-for-windows?hsLang=en)- 3.8.0.50  | 2023-09-21 #### Changed - Infrastructure improvements to enhance stability and scalability. ### [VeriScan for Windows ](https://support.idscan.net/veriscan-for-windows?hsLang=en)- 3.8.0.45  | 2023-09-14 #### Fixed - Fixed an issue where an assigned group could not be removed from the scan results. - Minor bug fixes. ### [VeriScan for Windows ](https://support.idscan.net/veriscan-for-windows?hsLang=en)- 3.8.0.35  | 2023-09-05 #### Added - New feature: Submit a Support Ticket - You can now submit a support ticket from within the app. Navigate to Settings > Help > Get Help to access the submit a support ticket form. - IP camera support - You can now add an IP camera to your VeriScan setup. The IP camera can be used to capture Live Photos and add images to scans. - Support for the new [Unitech SwiftScan TS200 scanner](https://idscan.net/product/unitech-ts200-swiftscan-id-and-passport-reader/). #### Changed - Improvements to offline scanning. - Thales/Gemalto SDK update. - ASDK updated to v3.8. - Miscellaneous improvements. #### Fixed - Minor bug fixes. - [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content) - [Scanning](https://support.idscan.net/veriscan-for-windows?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started) - [Troubleshooting](https://support.idscan.net/veriscan-for-windows?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows?hsLang=en#installation-and-maintenance) - [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#main-content) - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-android) - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-ios) - [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#main-content) - [Getting Started](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#getting-started) - [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing) - [Integrations](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#integrations) - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#veriscan-cloud-groups-and-alerts) - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#administration-and-compliance) - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#reports-and-exports) - [ParseLink](https://support.idscan.net/parselink?hsLang=en#main-content) - [Device Management](https://support.idscan.net/parselink?hsLang=en#device-management) - [Scanning](https://support.idscan.net/parselink?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/parselink?hsLang=en#getting-started) - [Billing](https://support.idscan.net/parselink?hsLang=en#billing) - [Troubleshooting](https://support.idscan.net/parselink?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance) - [Desktop Scanners](https://support.idscan.net/desktop-scanners?hsLang=en#main-content) - [E-Seek](https://support.idscan.net/desktop-scanners?hsLang=en#e-seek) - [Gemalto / Thales](https://support.idscan.net/desktop-scanners?hsLang=en#gemalto-thales) - [General](https://support.idscan.net/desktop-scanners?hsLang=en#general) - [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#main-content) - [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup) - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#unitech-enterprise-apps-setup) - [Troubleshooting](https://support.idscan.net/mobile-device-setup?hsLang=en#troubleshooting) - 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