Starting in version 3.23, VeriScan will now automatically download available updates in the background and prompt you to relaunch the application when the update is ready, all without requiring an administrator.
As an account admin managing a large fleet of devices, you may also choose to manually update your devices after first designating test devices to test specific VeriScan builds. Once you've completed your internal testing, you can then push the update to all the rest of your devices.
Device Update settings are located in the VeriScan Cloud portal under Access Management > Device Update.
Manual updates are only available for Enterprise and ID Authentication plans. Basic and Premium plans will receive updates automatically.
Version Management
Version Management allows you to view which versions of VeriScan your devices are running, when that version was released, how long it will be supported, the total number of devices on that version, and whether the installed version is the latest or is now unsupported. Clicking on the number in the Installations column will take you to a filtered view of those devices.
Configure Updates Automatically
By default, all devices are set to receive updates automatically. We recommend not switching off of automatic updates unless you're an IT admin that is used to testing software updates for a large fleet of devices.
You can choose how long your users have to delay a relaunch after an update is ready using the option 'How should Windows users be prompted to relaunch updated version?' Available options are 4, 6 8, and 12 hours. After the user has delayed the update and the pop-up to relaunch the pop-up appears again after the selected time, the user will be required to relaunch VeriScan in order to keep scanning. This update process should take less than a minute.
Configure Updates Manually
By selecting the Manually option, your devices will need to be manually updated after first testing a specific version on select test devices. Be sure to Save Changes before continuing.
The VeriScan web service only supports versions for 3 months. If your software becomes unable to communicate with the web service, it will automatically update to the latest version upon the next software launch to ensure continued scanning functionality, unless you opt out of these updates.
To select which devices will receive new updates first for testing, click on the Version Management tab. Under Environment settings, select your designated test device under the Add Test Devices dropdown. Select the version you want to push to your test devices, then click on the Push Updates to Test Devices button. You can always view the latest version and release notes here.
After you've completed your testing and are ready to push the update to all your devices, select the version you want to push using the Version to install dropdown, then click on the Push Updates to All Devices button. Once VeriScan has finished downloading all necessary update files in the background, the Update Ready pop-up will appear in-app for your devices.
