How do I delete my account?
To delete your account, the account owner must submit the form and confirm the request via email, after which a support member will permanently and irreversibly remove all data within one business day.
Requesting Account Deletion
To request that your account be deleted, your account owner must:
- Fill out the form below with the account owner's information.
- You must be able to receive and reply to emails sent to the account owner's email address to complete the process.
- You will receive an automated reply confirming the creation of your case.
- A member of our support team will reach out to confirm the account and all services which will be deleted.
- You should receive a follow up email within 1 business day once the account deletion has been confirmed.
Once an account has been deleted, it cannot be recovered. All user data, visitor data, settings, and profiles will be permanently deleted. To continue service after your account has been deleted, you must create a new account.
If you have any questions about account deletion or the status of your request, you can contact us for assistance.