---
title: COM Port Scanner Setup
description: How to set up your COM Port scanner
---

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# COM Port Scanner Setup

## How to set up your COM Port scanner

**TABLE OF CONTENTS**

- [Identifying the COM Port Assigned to Your Scanner](https://support.idscan.net/desktop-hardware/com-port-scanner-setup#Identifying-the)
- [Connecting to VeriScan or ParseLink](https://support.idscan.net/desktop-hardware/com-port-scanner-setup#getting-connected)

### Identifying the COM Port Assigned to Your Scanner

Make sure your device is plugged in and the driver is installed.

Open the Windows Device Manager.

> For Windows 10:  
> Right-click the start menu and select Device Manager, or click the start menu and type "Device Manager" to search for it.

> For Windows 7:   
> From the desktop, click Start > Control Panel > System and Security > Device Manager

![](https://support.idscan.net/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction43196195779originalqBgq05Hg2rNOOaUWLwgJzbyx20puWNOFSg.png?width=250&height=327&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction43196195779originalqBgq05Hg2rNOOaUWLwgJzbyx20puWNOFSg.png)  ![](https://support.idscan.net/hs-fs/hubfs/Knowledge%20Base%20Import/s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction43196199740original9HczcgGw9K3H8aaDHR4lXsXWqmmDj9uwGA.png?width=290&height=330&name=s3.amazonaws.comcdn.freshdesk.comdatahelpdeskattachmentsproduction43196199740original9HczcgGw9K3H8aaDHR4lXsXWqmmDj9uwGA.png)

 

In Device Manager, expand the "**Ports (COM & LPT)**" tab by clicking the small arrow.

Listed here will be an entry labeled "**USB Serial Port (COM#)**.  

The number following "COM" will be the COM port assigned to your device.

> In the above example the scanner is assigned to COM Port 42

### Connecting your device to VeriScan or ParseLink

| [![](https://support.idscan.net/hs-fs/hubfs/logo-VS-row-default%20(1).png?width=630&height=200&name=logo-VS-row-default%20(1).png)](https://support.idscan.net/veriscan-windows-first-time-setup?hsLang=en#scanner-setup) | [![](https://support.idscan.net/hs-fs/hubfs/logo-ParseLink-row-default.png?width=688&height=208&name=logo-ParseLink-row-default.png)](https://support.idscan.net/parselink/connect-my-scanner?hsLang=en#page-reader) |
| --- | --- |
| - [Connect your COM reader to VeriScan.](https://support.idscan.net/veriscan-windows-first-time-setup?hsLang=en#scanner-setup) | - [Connect your COM reader to ParseLink.](https://support.idscan.net/parselink/connect-my-scanner?hsLang=en#serial-com) |

---

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