Digital Identity Verification Engine
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      Digital Identity Verification Engine Product Updates July 2024

      Updates to the DIVE Web API, DIVE Online, and Web Portals.

      DIVE Web API

      Added
      • Additional API response fields (4)  based on available barcode data (PDF417). This provides additional data points for measuring document accuracy.
      • Additional API response field for identifying void markings like hole punches on identification documents. (IsInvalidated field)
      Changed
      • Enhanced results of document confidence scoring.
      • Adjusted API error handling. We now provide a more detailed API response which facilitates interpretation of results.

      Fixed

      • Bug fix for Common Access Card (CAC) field ("isBackOrSecondImageProcessingEnabled") value in the API response.
      • For front-only submissions, the "isPDF417Success" field now returns null instead of false.

      myDIVE Web Portal


      Added
      • Ability to view setting configurations used for all submissions. Users can find these in the "Request Details" or "Reviewable Submissions."
      • Ability to set Transaction management for subaccounts via the portal. Parent accounts can now customize :
        • Total number of scans allocated via the myDIVE web portal. This new feature is available by clicking on "Sub Accounts" > Actions > "Manage Transactions" 
        • Child account access to Transaction Management feature.
      • Line Graph of success rate on the "Overview" page. This allows for a yearly view of success rates. 
      Changed
      • In the "Verification Requests" page, "Validation Request ID" has been renamed to "Verification Request ID" 
      Fixed
      • "Shufti Result" box is now removed in North American submissions.
      • Improved search filters in "Reviewable Submissions" and "Verification Requests".
      • Labeling of "Request Status" column in "Verification Requests." Users can see the Requests labeled as "Succes", "Pending", "Expired", and "Failed."
      • Bug fix: Users can see all license keys created. 

        DIVE Online

        Added

        • Ability to submit only the front of identification documents (OCR). This is customizable and available on the "UI Customization" page.

        Changed
        • Access to the DIVE Online portal is determined by user permissions. Non-admins are limited to accessing "Statistics" and "Verification Requests" in the portal. 
        • Update of Web Library to 2.10.0. UI Updates including improved user guidance for submission of ID and selfie images.
        • "Notify By SMS" renamed to "Notify by SMS/Email" on the "Verification Requests" page.
        Fixed
        • Knowledge-Based Authentication (KBA) Questions in "Verification Results" purge according to data retention settings.