Skip to content
  • There are no suggestions because the search field is empty.

Digital Identity Verification Engine Product Updates July 2024

Updates to the DIVE Web API, DIVE Online, and Web Portals.

DIVE Web API

Added
  • Additional API response fields (4)  based on available barcode data (PDF417). This provides additional data points for measuring document accuracy.
  • Additional API response field for identifying void markings like hole punches on identification documents. (IsInvalidated field)
Changed
  • Enhanced results of document confidence scoring.
  • Adjusted API error handling. We now provide a more detailed API response which facilitates interpretation of results.

Fixed

  • Bug fix for Common Access Card (CAC) field ("isBackOrSecondImageProcessingEnabled") value in the API response.
  • For front-only submissions, the "isPDF417Success" field now returns null instead of false.

myDIVE Web Portal


Added
  • Ability to view setting configurations used for all submissions. Users can find these in the "Request Details" or "Reviewable Submissions."
  • Ability to set Transaction management for subaccounts via the portal. Parent accounts can now customize :
    • Total number of scans allocated via the myDIVE web portal. This new feature is available by clicking on "Sub Accounts" > Actions > "Manage Transactions" 
    • Child account access to Transaction Management feature.
  • Line Graph of success rate on the "Overview" page. This allows for a yearly view of success rates. 
Changed
  • In the "Verification Requests" page, "Validation Request ID" has been renamed to "Verification Request ID" 
Fixed
  • "Shufti Result" box is now removed in North American submissions.
  • Improved search filters in "Reviewable Submissions" and "Verification Requests".
  • Labeling of "Request Status" column in "Verification Requests." Users can see the Requests labeled as "Succes", "Pending", "Expired", and "Failed."
  • Bug fix: Users can see all license keys created. 

    DIVE Online

    Added

    • Ability to submit only the front of identification documents (OCR). This is customizable and available on the "UI Customization" page.

    Changed
    • Access to the DIVE Online portal is determined by user permissions. Non-admins are limited to accessing "Statistics" and "Verification Requests" in the portal. 
    • Update of Web Library to 2.10.0. UI Updates including improved user guidance for submission of ID and selfie images.
    • "Notify By SMS" renamed to "Notify by SMS/Email" on the "Verification Requests" page.
    Fixed
    • Knowledge-Based Authentication (KBA) Questions in "Verification Results" purge according to data retention settings.