How can I control what end-users can view and change in VeriScan for Windows?

If you want to restrict the actions available to staff using VeriScan for Windows, read on to learn about your options.

Table of Contents

Overview

Choose how devices access scan history

Per device

System-wide

Control access by enabling admin/security lock

Choose how devices handle being disconnected from the internet

Overview

Admins often need to restrict the actions that end users can take in software to ensure security, stability, compliance, and overall efficacy of the system. VeriScan is no exception. While most settings are centralized in the VeriScan Cloud portal, there are a number of opportunities for users to take actions or view data from the VeriScan for Windows application, and we are committed to giving admins full control so they can ensure a uniform experience for staff and visitors. 

 

Choose how devices access scan history

 

Per device

When you add a device in Access Management > Devices, you have some options that will apply to VeriScan for Android, iOS, as well as Windows:

1. View Scans from All Devices - if this is enabled, the History tab in VeriScan for Windows will display the last two months of history from all devices connected to this account, even those at another location. 
2. View Only  - if this is enabled, end users will not be able to add or update email, phone number, visit comment, group, or group comment. 

After a device has been added, you can change click the Edit button to update these options. 

 

System-wide

If you want to handle device access to scan history for all your connected devices in one place, you can do that in Settings > Local Settings > Device Access. 

You have 3 options to determine how devices should be able to view scan history:

1. Devices can view available history indefinitely 
2. Devices can view available history for your choice of 1-200 hours
3. Do not allow devices to view history

 

Control access by enabling admin/security lock

There are a number of other actions staff using VeriScan for Windows can take, and you might need to curb those actions or require escalation to a manager. In Settings > Local Settings > Device Access, you can enable the Admin/Security Lock, assign a PIN, and choose which actions require that PIN by checking the box next to them. Learn more about what each of the actions are here. 

Once enabled, in VeriScan for Windows, click the lock in the lower left corner of VeriScan and enter the Admin PIN to unlock. When you're finished, simply click the button again to lock it back. 

 

Choose how devices handle being disconnected from the internet

VeriScan is designed to be used with an active internet connection, since all scans are saved to the cloud. However, we know there are times when you may need to continue scanning even though you have temporarily lost access to the internet, so this flexibility is built into VeriScan.

You can choose what happens when devices are disconnected from the internet from the following options in Settings > Local Settings > Device Access:

1. Allow scanning with temporary local storage and re-sync on internet restoration for your choice of 1-14 days
2. Do not allow scanning