--- title: How do I make changes to my VeriScan subscription? description: Editing the VeriScan subscription plan, device quantity, and billing frequency. --- [Skip to content](https://support.idscan.net/how-do-i-make-changes-to-my-veriscan-subscription#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en) - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en) 2. [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en) 3. [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing) # How do I make changes to my VeriScan subscription? ## Editing the VeriScan subscription plan, device quantity, and billing frequency on the my.idscan.net portal. ### Table of Contents [Changing VeriScan Subscription Plan](https://support.idscan.net/how-do-i-make-changes-to-my-veriscan-subscription#sub-plan) [Adjusting VeriScan Device Quantity](https://support.idscan.net/how-do-i-make-changes-to-my-veriscan-subscription#quantity) [Changing VeriScan Billing Frequency](https://support.idscan.net/how-do-i-make-changes-to-my-veriscan-subscription#frequency) [Applying a Coupon Code](https://support.idscan.net/how-do-i-make-changes-to-my-veriscan-subscription#coupon-code) --- ### Changing VeriScan Subscription Plan Log into the [veriscancloud.com](https://veriscancloud.com/) portal. Select the **Subscription Options** button. ![Subscription Options](https://support.idscan.net/hs-fs/hubfs/Subscription%20Options.png?width=670&height=303&name=Subscription%20Options.png) To the right of your current subscription, mouse over the Edit Subscription button and select **Subscription Plan**. ![Screenshot\_76](https://support.idscan.net/hs-fs/hubfs/Screenshot_76.png?width=670&height=249&name=Screenshot_76.png) Select the **Switch to** button underneath the plan you want to switch to, then proceed with checkout. ![](https://support.idscan.net/hs-fs/hubfs/image-png-Mar-31-2025-06-50-10-8575-PM.png?width=670&height=376&name=image-png-Mar-31-2025-06-50-10-8575-PM.png) ### Adjusting VeriScan Subscription Quantity Log into the [veriscancloud.com](https://veriscancloud.com/) portal. Select the **Subscription Options** button. ![Subscription Options](https://support.idscan.net/hs-fs/hubfs/Subscription%20Options.png?width=670&height=303&name=Subscription%20Options.png) Mouse over the Edit Subscription button and select **Device Quantity**. ![Screenshot\_77](https://support.idscan.net/hs-fs/hubfs/Screenshot_77.png?width=670&height=249&name=Screenshot_77.png) Increase or decrease your device quantity using the Quantity number selector, then proceed with checkout. ![device-quantity](https://support.idscan.net/hs-fs/hubfs/device-quantity.png?width=670&height=376&name=device-quantity.png) Newly added devices will be prorated to align with your current subscription. You will only need to pay for new devices added at checkout. For **ID Authentication subscribers**, refer to [this article](https://support.idscan.net/how-do-i-subscribe-to-the-id-authentication-plan?hsLang=en) for additional assistance on device quantity. ### Changing VeriScan Billing Frequency Log into the [veriscancloud.com](https://veriscancloud.com/) portal. Select the **Subscription Options** button. ![Subscription Options](https://support.idscan.net/hs-fs/hubfs/Subscription%20Options.png?width=670&height=303&name=Subscription%20Options.png) To the right of your current subscription, mouse over the Edit Subscription button and select **Billing Frequency**. ![Screenshot\_78](https://support.idscan.net/hs-fs/hubfs/Screenshot_78.png?width=670&height=249&name=Screenshot_78.png) Select whether to be billed Monthly or Yearly, then proceed with checkout. ![billing-frequency](https://support.idscan.net/hs-fs/hubfs/billing-frequency.png?width=670&height=376&name=billing-frequency.png) ### Applying a Coupon Code You can apply a coupon code when changing your subscription plan, adjusting your device quantity, or changing your billing frequency. 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