--- title: IDWare 9000 Plus Setup (Amazon customers) description: How to set up your IDWare 9000 Plus purchased from the IDWare Amazon Store to work with VeriScan and start scanning IDs and passports. --- [Skip to content](https://support.idscan.net/mobile-hardware/idware-9000-plus-setup#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en) - Support Knowledge Base - [IDScan.net Website >>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website >>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en) 2. [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en) 3. [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup) # IDWare 9000 Plus Setup (Amazon customers) ## How to set up your IDWare 9000 Plus purchased from the IDWare Amazon Store to work with VeriScan and start scanning IDs and passports. #### Applies To IDWare 9000 Plus devices purchased from the IDWare Amazon Store. For devices not purchased from our Amazon store, [click here](https://support.idscan.net/mobile-hardware/9000p-initial-setup?hsLang=en). --- ### Device Overview The IDWare 9000 Plus comes with 3 side buttons on either side and a touchscreen navigation bar at the bottom of the screen. It also has a 3 physical buttons on the front. | **Left Side Buttons** | **Front Buttons** | **Right Side Buttons** | | --- | --- | --- | | - Power - Optional - Scan (green) | - Recent Apps - Scan (green) - Back | - Volume Up - Volume Down - Scan (green) | | **Left Side** | **Main Screen** | **Right Side** | | --- | --- | --- | | ![9000p-left](https://support.idscan.net/hs-fs/hubfs/9000p-left.png?width=75&height=480&name=9000p-left.png) | ![Transparent-IDW90000](https://support.idscan.net/hs-fs/hubfs/Transparent-IDW90000.png?width=232&height=500&name=Transparent-IDW90000.png) | ![9000p-right](https://support.idscan.net/hs-fs/hubfs/9000p-right.png?width=76&height=480&name=9000p-right.png) | ### Device Setup Before you can use the VeriScan app with your IDWare 9000 Plus scanner, you must first connect to WiFi and sign into your Google Account. Afterwards, you can check for updates to VeriScan for Android, sign in, and start scanning. #### First-Time Setup - Turn on the device by holding the power button on the left of the device. - Swipe up on the lock screen to unlock your device. - You should see the VeriScan app on your home screen. If your device does not have VeriScan preinstalled, you can follow [this guide](https://support.idscan.net/mobile-hardware/9000p-initial-setup?hsLang=en) to set your device up. If you have any questions about this process, [contact technical support](https://support.idscan.net/kb-tickets/new?hsLang=en). #### WiFi Setup - Swipe up on the background to open the apps drawer. | ![](https://support.idscan.net/hubfs/settings-png-1.png) | - Tap the **Settings** icon in the apps drawer to open the System Settings. | | --- | --- | | - Tap the **Network and Internet** section. | ![](https://support.idscan.net/hubfs/network-and-internet-png-2.png) | | --- | --- | | - Ensure the checkbox is enabled, then tap the **WiFi** icon. | ![](https://support.idscan.net/hubfs/wifi-not-connected-png-2.png) | - Search for your WiFi network and tap it in the list. - Enter your password and wait for the device to connect to your WiFi network. | - Your device is ready when it says "Connected." | ![](https://support.idscan.net/hubfs/wifi-connected-png-2.png) | | --- | --- | - Tap the **Circle** button in the bottom navigation bar to go to the home screen. #### Google Play Setup - Swipe up on the background to open the apps drawer. | ![](https://support.idscan.net/hubfs/play-store-png.png) | - Tap the **Play Store** icon in the apps drawer to open the Google Play Store. | | --- | --- | - You may see a message that states "Updating Google apps..." | - Tap the **Sign In** button to sign into your Google Account. | ![](https://support.idscan.net/hs-fs/hubfs/sign-in-png-1.png?width=137&height=42&name=sign-in-png-1.png) | | --- | --- | If you don't want to use your personal email, talk to your IT team about [creating a new Gmail account](https://support.google.com/accounts/answer/27441) just for VeriScan. It only takes a few minutes and it's free! ### Getting Started with VeriScan #### Creating a new VeriScan Account *Are you a new customer?* *Create a VeriScan Account so you can sign into the VeriScan app.* If you have not signed up for a VeriScan account, you can use one of these guides to get started. After you have completed the steps, be sure to click on the [VeriScan for Android Setup](https://support.idscan.net/veriscan-android-setup?hsLang=en) option at the bottom of the page. | ![vs-100-png](https://support.idscan.net/hs-fs/hubfs/vs-100-png.png?width=55&height=55&name=vs-100-png.png) | VeriScan Basic | [Create a new VeriScan Basic Account](https://support.idscan.net/veriscan-new-account-basic?hsLang=en) | | --- | --- | --- | ### Using VeriScan on Your Android Device Once you have a VeriScan Account, you are ready to launch the app, connect it to your account, and start scanning. To get started, you can use this guide: | ![File:Android logo 2019 (stacked).svg - Wikimedia Commons](https://upload.wikimedia.org/wikipedia/commons/thumb/6/64/Android_logo_2019_%28stacked%29.svg/2346px-Android_logo_2019_%28stacked%29.svg.png) |  VeriScan for Android | [VeriScan for Android Setup](https://support.idscan.net/veriscan-android-setup?hsLang=en) | | --- | --- | --- |   - [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content) - [Scanning](https://support.idscan.net/veriscan-for-windows?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started) - [Troubleshooting](https://support.idscan.net/veriscan-for-windows?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows?hsLang=en#installation-and-maintenance) - [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#main-content) - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-android) - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-ios) - [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#main-content) - [Getting Started](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#getting-started) - [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing) - [Integrations](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#integrations) - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#veriscan-cloud-groups-and-alerts) - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#administration-and-compliance) - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#reports-and-exports) - [ParseLink](https://support.idscan.net/parselink?hsLang=en#main-content) - [Device Management](https://support.idscan.net/parselink?hsLang=en#device-management) - [Scanning](https://support.idscan.net/parselink?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/parselink?hsLang=en#getting-started) - [Billing](https://support.idscan.net/parselink?hsLang=en#billing) - [Troubleshooting](https://support.idscan.net/parselink?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance) - [Desktop Scanners](https://support.idscan.net/desktop-scanners?hsLang=en#main-content) - [E-Seek](https://support.idscan.net/desktop-scanners?hsLang=en#e-seek) - [Gemalto / Thales](https://support.idscan.net/desktop-scanners?hsLang=en#gemalto-thales) - [General](https://support.idscan.net/desktop-scanners?hsLang=en#general) - [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#main-content) - [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup) - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#unitech-enterprise-apps-setup) - [Troubleshooting](https://support.idscan.net/mobile-device-setup?hsLang=en#troubleshooting) - [DIVE | DIVE Online](https://support.idscan.net/dive-dive-online?hsLang=en#main-content) - [DIVE Online](https://support.idscan.net/dive-dive-online?hsLang=en#dive-online) - [DIVE Portal](https://support.idscan.net/dive-dive-online?hsLang=en#dive-portal) - [General](https://support.idscan.net/general?hsLang=en#main-content) - [FAQ](https://support.idscan.net/general?hsLang=en#faq) - [Product Release Notes](https://support.idscan.net/product-release-notes?hsLang=en#main-content) - [VeriScan](https://support.idscan.net/product-release-notes?hsLang=en#veriscan) - [ParseLink](https://support.idscan.net/product-release-notes?hsLang=en#parselink) - [Digital Identity Verification](https://support.idscan.net/product-release-notes?hsLang=en#digital-identity-verification) - [Web Library](https://support.idscan.net/product-release-notes?hsLang=en#web-library) - [ID Authentication](https://support.idscan.net/product-release-notes?hsLang=en#id-authentication) - [Third Party Checks](https://support.idscan.net/product-release-notes?hsLang=en#third-party-checks) - [.NET ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#net-id-parsing-sdk) - [iOS ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#ios-id-parsing-sdk) - [Android ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#android-id-parsing-sdk) - [Java ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#java-id-parsing-sdk) - [iOS Camera Scanning SDK](https://support.idscan.net/product-release-notes?hsLang=en#ios-camera-scanning-sdk) - [Android Camera Scanning SDK](https://support.idscan.net/product-release-notes?hsLang=en#android-camera-scanning-sdk) - [IDScan.net Website](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) - [Remote Support](https://get.teamviewer.com/6u9fre9) - [DLs](https://idscan.net/downloaddirect/) [![DIS-IBS- idscan.net logo](https://support.idscan.net/hs-fs/hubfs/DIS-IBS-%20idscan.net%20logo.png?width=175&height=29&name=DIS-IBS-%20idscan.net%20logo.png "DIS-IBS- idscan.net logo")](https://idscan.net) Need immediate support? Call [(631) 380-8121](tel:+16313808121). Copyright © 2026 IDScan.net