--- title: How do I configure output to Synergy? description: How do I configure output to Synergy? --- [Skip to content](https://support.idscan.net/parselink/vip-api-setup#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en) - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en) 2. [ParseLink](https://support.idscan.net/parselink?hsLang=en) 3. [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance) # How do I configure output to Synergy? ## Guide to setting up the API output for tellers. ### Configuration #### Profile Editor Disable the **Keyboard Emulation** checkbox. ![](https://support.idscan.net/hs-fs/hubfs/image-png-Sep-22-2025-02-32-38-7687-PM.png?width=428&height=290&name=image-png-Sep-22-2025-02-32-38-7687-PM.png) #### Image Settings First navigate to the Image Reader Settings menu to configure which images to save. - Go to **Connect a Scanner \> Image Reader Settings** **![](https://support.idscan.net/hs-fs/hubfs/image-png-Sep-22-2025-02-33-16-0221-PM.png?width=428&height=290&name=image-png-Sep-22-2025-02-33-16-0221-PM.png)** Enable the checkboxes for **Front** and **Back** of the ID as well as the **Normal** checkbox. ![](https://support.idscan.net/hs-fs/hubfs/image-png-May-15-2025-07-35-31-4345-PM.png?width=311&height=113&name=image-png-May-15-2025-07-35-31-4345-PM.png) You can disable the **Show save image dialogue** checkbox if you don't want to look at the scans before the XML and images are saved. ![](https://support.idscan.net/hs-fs/hubfs/image-png-May-15-2025-07-35-53-3288-PM.png?width=311&height=124&name=image-png-May-15-2025-07-35-53-3288-PM.png) Click the **OK** button. #### Authentication Report Settings If you're using the Authentication SDK and you want to save the Authentication report, you can configure the report to save automatically with the XML as well. - Go to **Verification \> Authentication Settings** **![](https://support.idscan.net/hs-fs/hubfs/image-png-Sep-22-2025-02-33-34-5204-PM.png?width=428&height=290&name=image-png-Sep-22-2025-02-33-34-5204-PM.png)** Enable the Authentication Engine if it's installed. ![](https://support.idscan.net/hs-fs/hubfs/image-png-May-15-2025-07-36-50-4651-PM.png?width=392&height=195&name=image-png-May-15-2025-07-36-50-4651-PM.png) Disable the **Save report after each scan** checkbox. ![](https://support.idscan.net/hs-fs/hubfs/image-png-May-23-2025-08-22-36-4639-PM.png?width=394&height=147&name=image-png-May-23-2025-08-22-36-4639-PM.png) #### Teller Settings In order to create the correctly structured XML file, you must fill out a few details about your File Room, Cabinet, Institution and the Document Type. - Go to **Settings \> Teller Settings** **![](https://support.idscan.net/hs-fs/hubfs/image-png-Sep-22-2025-02-33-54-2284-PM.png?width=670&height=278&name=image-png-Sep-22-2025-02-33-54-2284-PM.png)** Fill out the following fields with the appropriate information. Some of the fields are provided by the Jack Henry Synergy team directly to you. You can acquire login credentials via the [For Clients Portal](https://forclients.jackhenry.com/). | Setting | Value / Instructions | | --- | --- | | Submit Mode | Prompt on each scan (Recommended): ParseLink asks the user after each scan whether to upload. Some fields can be edited, and matches are shown before uploading. | | Send on Passed: ID data is submitted only if the ID passes authentication checks. ID photos are submitted when there is exactly 1 match. | | | InstRtid | Your ABA / Routing number | | Core Environment | "PROD" | | AuditUsrId | User / Agent ID (check "Auto Fill Audit Info" to use the currently logged-in user) | | AuditWsID | Workstation ID (check "Auto Fill Audit Info" to use the computer's name) | | Valid Customer Name | "IDScan" | | Valid Consumer Product | "ParseLinkEnterprise" | | Username | API username supplied by Jack Henry | | Password | API password supplied by Jack Henry | | File Room | Name of your file room (usually all caps) | | Institution | Your 3-digit institution number | | Cabinet | Name of your cabinet (usually all caps) | | Document Type | "PHOTO ID" or "DRIVERS LICENSE" | | Custom URL | Check this box if your instance uses a custom URL |   ![](https://support.idscan.net/hs-fs/hubfs/image-png-Sep-29-2026-06-49-31-6809-PM.png?width=434&height=671&name=image-png-Sep-29-2026-06-49-31-6809-PM.png) - [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content) - 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