TABLE OF CONTENTS


Setup

On Your Android Device

Go to the system settings and select System > About Phone.




Find the option that says Build Number and tap it 7 times.



Then go back to the system settings and select Developer Options



Finally, find and enable the toggle for Android Debugging



Connect the Android device to your PC via a USB Cable.


*This may vary on different versions of Android. The screenshots and instructions in this guide are taken from an IDW9000 scanner running Android 8.1.0 Marshmallow. If you have a different device and need help enabling ADB on your device, please email us at support@idscan.net and a representative will guide you.


On Your PC

Download the latest version of the Android SDK Platform Tools from here.

Open the downloaded zip file and move the "platform-tools" folder to the root of the C:\ drive.




Generate a Logcat


Then open a new Command Prompt and enter the following commands:


cd c:\platform-tools
adb devices
adb logcat -d -b main -b system -b events -v time > logcat.txt


Your command prompt should look like the following: