TABLE OF CONTENTS
On Your Android Device
Go to the system settings and select System > About Phone.
Find the option that says Build Number and tap it 7 times.
Then go back to the system settings and select Developer Options
Finally, find and enable the toggle for Android Debugging
Connect the Android device to your PC via a USB Cable.
*This may vary on different versions of Android. The screenshots and instructions in this guide are taken from an IDW9000 scanner running Android 8.1.0 Marshmallow. If you have a different device and need help enabling ADB on your device, please email us at firstname.lastname@example.org and a representative will guide you.
On Your PC
Download the latest version of the Android SDK Platform Tools from here.
Open the downloaded zip file and move the "platform-tools" folder to the root of the C:\ drive.
Generate a Logcat
Then open a new Command Prompt and enter the following commands:
cd c:\platform-tools adb devices adb logcat -d -b main -b system -b events -v time > logcat.txt
Your command prompt should look like the following: