---
title: VeriScan Product Updates March 2024
description: 2 updates to VeriScan for Windows.
---

[Skip to content](https://support.idscan.net/veriscan-product-updates-march-2024#main-content)

[New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en)

[![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en)

- Support Knowledge Base
- [IDScan.net Website \>\>](https://idscan.net/)

Open main navigation

Close main navigation

- Support Knowledge Base
- [IDScan.net Website \>\>](https://idscan.net/)
- [New Support Ticket](https://support.idscan.net/kb-tickets/new)

 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en)
2. [Product Release Notes](https://support.idscan.net/product-release-notes?hsLang=en)
3. [VeriScan](https://support.idscan.net/product-release-notes?hsLang=en#veriscan)

# VeriScan Product Updates March 2024

## 2 updates to VeriScan for Windows.

### [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en) - 3.13.0.47 | 2024-03-14

#### Fixed

- An issue related to series template crossmatch.

---

### [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en) - 3.13.0.46 | 2024-03-13

#### Added

- [New feature: In/Out Tracking](https://support.idscan.net/how-can-i-track-visitors?hsLang=en). This is a returning feature from our Classic VeriScan app that allows you to track whether a visitor is considered ‘In’, ‘Out’, and measure their visit duration. 
    - The In/Out feature also comes with two reports - In/Out report and an Emergency Roster report.
- Support for ASDK 3.13.

#### Changed

- Cosmetic changes to the grouping of the tests in Scan Results \> Details tab.
- Made improvements to the Unsupported ID alert pop-up to provide more information. This alert will also follow the [Usage Data options in the account’s settings](https://my.idscan.net/Account/Settings) in regards to uploading these IDs for quality assurance purposes.
- Improvements to ID face cropping by ensuring the cropping is consistent.
- Cosmetic tweaks to the poor image quality alert to make it more actionable.
- Cosmetic tweaks to the Scan Status banner on the Scan Results page.
- Parser updated to version [16.2402.22.1](https://support.idscan.net/dotnet-parsing-sdk-updates-february-2024?hsLang=en).

#### Fixed

- An issue where phone numbers entered on a scan were not saving.
- An issue where attachments submitted via the Submit a Support Ticket feature were not successfully being submitted.
- An issue where the profile photo was not printing on the cloud badge.
- Miscellaneous fixes.

### [VeriScan for iOS](https://support.idscan.net/desktop-software?hsLang=en#veriscan-desktop) - 6.24 | 2024-03-11

#### Added

- Message and pop-up warning if unable to connect to the custom URL

#### Fixed

- Issue preventing device from connecting to on-prem server using device login and password
- Issue with app after attempting to connect to an incorrect custom URL
- Issue preventing redirect to login screen after updating the custom URL

 

- [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content)

    - [Scanning](https://support.idscan.net/veriscan-for-windows?hsLang=en#scanning)
    - [Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started)
    - [Troubleshooting](https://support.idscan.net/veriscan-for-windows?hsLang=en#troubleshooting)
    - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows?hsLang=en#installation-and-maintenance)
- [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#main-content)

    - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-android)
    - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-ios)
- [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#main-content)

    - [Getting Started](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#getting-started)
    - [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing)
    - [Integrations](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#integrations)
    - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#veriscan-cloud-groups-and-alerts)
    - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#administration-and-compliance)
    - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#reports-and-exports)
- [ParseLink](https://support.idscan.net/parselink?hsLang=en#main-content)

    - [Device Management](https://support.idscan.net/parselink?hsLang=en#device-management)
    - [Scanning](https://support.idscan.net/parselink?hsLang=en#scanning)
    - [Getting Started](https://support.idscan.net/parselink?hsLang=en#getting-started)
    - [Billing](https://support.idscan.net/parselink?hsLang=en#billing)
    - [Troubleshooting](https://support.idscan.net/parselink?hsLang=en#troubleshooting)
    - [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance)
- [Desktop Scanners](https://support.idscan.net/desktop-scanners?hsLang=en#main-content)

    - [E-Seek](https://support.idscan.net/desktop-scanners?hsLang=en#e-seek)
    - [Gemalto / Thales](https://support.idscan.net/desktop-scanners?hsLang=en#gemalto-thales)
    - [General](https://support.idscan.net/desktop-scanners?hsLang=en#general)
- [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#main-content)

    - [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup)
    - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#unitech-enterprise-apps-setup)
    - [Troubleshooting](https://support.idscan.net/mobile-device-setup?hsLang=en#troubleshooting)
- [DIVE | DIVE Online](https://support.idscan.net/dive-dive-online?hsLang=en#main-content)

    - [DIVE Online](https://support.idscan.net/dive-dive-online?hsLang=en#dive-online)
    - [DIVE Portal](https://support.idscan.net/dive-dive-online?hsLang=en#dive-portal)
- [General](https://support.idscan.net/general?hsLang=en#main-content)

    - [FAQ](https://support.idscan.net/general?hsLang=en#faq)
- [Product Release Notes](https://support.idscan.net/product-release-notes?hsLang=en#main-content)

    - [VeriScan](https://support.idscan.net/product-release-notes?hsLang=en#veriscan)
    - [ParseLink](https://support.idscan.net/product-release-notes?hsLang=en#parselink)
    - [Digital Identity Verification](https://support.idscan.net/product-release-notes?hsLang=en#digital-identity-verification)
    - [Web Library](https://support.idscan.net/product-release-notes?hsLang=en#web-library)
    - [ID Authentication](https://support.idscan.net/product-release-notes?hsLang=en#id-authentication)
    - [Third Party Checks](https://support.idscan.net/product-release-notes?hsLang=en#third-party-checks)
    - [.NET ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#net-id-parsing-sdk)
    - [iOS ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#ios-id-parsing-sdk)
    - [Android ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#android-id-parsing-sdk)
    - [Java ID Parsing SDK](https://support.idscan.net/product-release-notes?hsLang=en#java-id-parsing-sdk)
    - [iOS Camera Scanning SDK](https://support.idscan.net/product-release-notes?hsLang=en#ios-camera-scanning-sdk)
    - [Android Camera Scanning SDK](https://support.idscan.net/product-release-notes?hsLang=en#android-camera-scanning-sdk)

- [IDScan.net Website](https://idscan.net/)
- [New Support Ticket](https://support.idscan.net/kb-tickets/new)
- [Remote Support](https://get.teamviewer.com/6u9fre9)
- [DLs](https://idscan.net/downloaddirect/)

[![DIS-IBS- idscan.net logo](https://support.idscan.net/hs-fs/hubfs/DIS-IBS-%20idscan.net%20logo.png?width=175&height=29&name=DIS-IBS-%20idscan.net%20logo.png "DIS-IBS- idscan.net logo")](https://idscan.net)

Need immediate support?   
Call [(631) 380-8121](tel:+16313808121).

Copyright © 2026 IDScan.net