--- title: VeriScan For Windows Cloud-User Upgrade description: How to download & install the new VeriScan app on a machine using VeriScan 2 with a Cloud subscription. --- [Skip to content](https://support.idscan.net/veriscan-windows-cloud-upgrade#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en) - Support Knowledge Base - [IDScan.net Website >>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website >>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en) 2. 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[Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started) # VeriScan For Windows Cloud-User Upgrade ## How to download & install the new VeriScan app on a machine using VeriScan 2 with a Cloud subscription. ### Table of Contents - [System Requirements](https://support.idscan.net/veriscan-windows-cloud-upgrade#system-requirements) - [Download and Install the VeriScan App](https://support.idscan.net/veriscan-windows-cloud-upgrade#download-install) - [Setting Up Your Scanning Device](https://support.idscan.net/veriscan-windows-cloud-upgrade#scanner-setup) - [Verifying Your VeriScan Cloud Account](https://support.idscan.net/veriscan-windows-cloud-upgrade#verify-credentials) - [Start Scanning](https://support.idscan.net/veriscan-windows-cloud-upgrade#start-scanning) #### Applies To Existing VeriScan Cloud Users Upgrading their machines from VeriScan 2 ✔️ VeriScan Basic ✔️ VeriScan Premium ✔️ VeriScan Enterprise ✔️ VeriScan ID Authentication This guide is intended for existing VeriScan Cloud customers. - For new VeriScan customers, follow [this guide.](https://support.idscan.net/veriscan-windows-first-time-setup?hsLang=en) - For customers upgrading from a local-only license, follow [this guide.](https://support.idscan.net/veriscan-windows-local-upgrade?hsLang=en) --- ### System Requirements [System Requirements for VeriScan for Windows](https://support.idscan.net/system-requirements-veriscan-for-windows?hsLang=en) --- ### Download and Install the VeriScan App You can download the latest version of VeriScan for Windows from the [Downloads page.](https://idscan.net/download/) Before proceeding, ***make sure that your existing version of VeriScan is closed*.** Once the installer is downloaded, run **VeriScanInstaller.exe** and [follow the steps in the installer](https://support.idscan.net/using-the-cloud-installer?hsLang=en#first-installation). The installer will require Administrator access to your computer. ### Setup Your Scanning Device Once you have the new VeriScan app installed, launch the VeriScan app and click the **Settings** button in the lower left corner. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-36-19-3046-PM.png) From the **Settings** menu, you can click on the **Devices** tab to add your scanners and other devices. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-40-19-8324-PM.png) Click on the blue **Add** button to add a new device. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-38-45-0869-PM.png) Choose **Reader** as your device type. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-42-55-1131-PM.png) You should see your device listed in the available devices window. Click on your device to connect it to the VeriScan app. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-46-19-3728-PM.png) Your device will then be added to the list of active devices and begin initializing. After a few seconds, your device will say "Ready." ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-47-34-7431-PM.png) --- ### Verifying Your VeriScan Cloud Account On first launch, VeriScan should automatically locate your VeriScan Cloud account credentials from your previous installation. You can verify your license status in the app settings. As long as you are connected to the cloud, the top bar will remain blue. - The small cloud icon indicates your subscription is active. - The ASDK symbol means your Authentication Engine is licensed and running. ![](https://support.idscan.net/hubfs/image-png-Feb-15-2023-11-56-47-3246-PM.png) --- ### Start Scanning Now that your device is set up and you're logged into your VeriScan Cloud account, it's time to start scanning. Click on the **Scan** button in the top left corner to go to the main screen. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-08-03-59-5695-PM.png) At the center of the main screen, you'll see a green circle that say "Ready to Scan." ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-08-04-46-8615-PM.png) You can reach out to our [Support Team](https://support.idscan.net/kb-tickets/new?hsLang=en) if you have any questions or need assistance. After a successful scan, you should see all the relevant customer details in the scan results screen: ![](https://support.idscan.net/hubfs/image-png-Feb-15-2023-04-31-14-5022-PM.png) To learn more about VeriScan for Windows, [click here.](http://link.me)   - [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content) - [Scanning](https://support.idscan.net/veriscan-for-windows?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started) - [Troubleshooting](https://support.idscan.net/veriscan-for-windows?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows?hsLang=en#installation-and-maintenance) - [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#main-content) - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-android) - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-ios) - [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#main-content) - [Getting Started](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#getting-started) - [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing) - [Integrations](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#integrations) - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#veriscan-cloud-groups-and-alerts) - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#administration-and-compliance) - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#reports-and-exports) - [ParseLink](https://support.idscan.net/parselink?hsLang=en#main-content) - [Device Management](https://support.idscan.net/parselink?hsLang=en#device-management) - [Scanning](https://support.idscan.net/parselink?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/parselink?hsLang=en#getting-started) - [Billing](https://support.idscan.net/parselink?hsLang=en#billing) - [Troubleshooting](https://support.idscan.net/parselink?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance) - [Desktop Scanners](https://support.idscan.net/desktop-scanners?hsLang=en#main-content) - [E-Seek](https://support.idscan.net/desktop-scanners?hsLang=en#e-seek) - [Gemalto / Thales](https://support.idscan.net/desktop-scanners?hsLang=en#gemalto-thales) - [General](https://support.idscan.net/desktop-scanners?hsLang=en#general) - [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#main-content) - [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup) - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#unitech-enterprise-apps-setup) - [Troubleshooting](https://support.idscan.net/mobile-device-setup?hsLang=en#troubleshooting) - 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