VeriScan For Windows Cloud-User Upgrade

How to download & install the new VeriScan app on a machine using VeriScan 2 with a Cloud subscription.

Table of Contents

Applies To

Existing VeriScan Cloud Users Upgrading their machines from VeriScan 2

✔️ VeriScan Basic

✔️ VeriScan Premium

✔️ VeriScan Enterprise

✔️ VeriScan ID Authentication

This guide is intended for existing VeriScan Cloud customers.

  • For new VeriScan customers, follow this guide.
  • For customers upgrading from a local-only license, follow this guide.

System Requirements

System Requirements for VeriScan for Windows

Download and Install the VeriScan App

You can download the latest version of VeriScan for Windows from the Downloads page.

Before proceeding, make sure that your existing version of VeriScan is closed.

Once the installer is downloaded, run VeriScanInstaller.exe and follow the steps in the installer.

The installer will require Administrator access to your computer.

Setup Your Scanning Device

Once you have the new VeriScan app installed, launch the VeriScan app and click the Settings button in the lower left corner.

From the Settings menu, you can click on the Devices tab to add your scanners and other devices.

Click on the blue Add button to add a new device.

Choose Reader as your device type.

You should see your device listed in the available devices window.

Click on your device to connect it to the VeriScan app.

Your device will then be added to the list of active devices and begin initializing.

After a few seconds, your device will say "Ready."

Verifying Your VeriScan Cloud Account

On first launch, VeriScan should automatically locate your VeriScan Cloud account credentials from your previous installation. You can verify your license status in the app settings.

As long as you are connected to the cloud, the top bar will remain blue.

  • The small cloud icon indicates your subscription is active.
  • The ASDK symbol means your Authentication Engine is licensed and running.

Start Scanning

Now that your device is set up and you're logged into your VeriScan Cloud account, it's time to start scanning. Click on the Scan button in the top left corner to go to the main screen.

At the center of the main screen, you'll see a green circle that say "Ready to Scan."

You can reach out to our Support Team if you have any questions or need assistance.

After a successful scan, you should see all the relevant customer details in the scan results screen:

To learn more about VeriScan for Windows, click here.