Getting Started
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      VeriScan for Windows First-Time Setup

      How to download & install the VeriScan app for the first time after creating your new VeriScan Cloud account.

      Table of Contents

      Applies To

      New VeriScan Cloud Users

      ✔️ VeriScan Basic

      ✔️ VeriScan Premium

      ✔️ VeriScan Enterprise

      ✔️ VeriScan ID Authentication

      This guide is intended for new VeriScan customers.

      • For existing VeriScan Cloud customers, follow this guide.
      • For customers upgrading from a local-only license, follow this guide.

      System Requirements

      System Requirements for VeriScan for Windows

       

      Download and Install the VeriScan App

      You can download the latest version of VeriScan for Windows from the Downloads page.

      Once the installer is downloaded, run VeriScanInstaller.exe and follow the steps in the installer.

      The installer will require Administrator access to your computer.

      Set Up Your Scanning Device

      You can download drivers for your scanning device from our Drivers Download page.

      Make sure to close VeriScan if it is running before you install the device drivers.
      Otherwise, you will need to restart the VeriScan app to use your scanner.

      Run the drivers executable and follow the steps in the installer. Once the drivers are installed, launch the VeriScan app and click the Settings button in the lower left corner.

      From the Settings menu, you can click on the Devices tab to add your scanners and other devices.

      Click on the blue Add button to add a new device.

      Choose Scanner as your device type.

      You should see your device listed in the available devices window.

      Click on your device to connect it to the VeriScan app.

      Your device will then be added to the list of active devices and begin initializing.

      After a few seconds, your device will say "Ready."

      Sign Into the VeriScan App

      Once your device is set up, you'll need to use your Device Login to start scanning.

      If you don't already have one, create a VeriScan Cloud Account by following this guide.

      First, click the Settings button in the lower left corner.

      From the Settings menu, click on the License tab under the Help tab group.

      Enter your Device Login information into the Login and Password fields. You can find this in your VeriScan Cloud account under Access Management > Devices. 
      Then, click the blue Connect button to verify your account credentials.

      Be sure to use your Device Login information. You will not be able to connect your device to your VeriScan Cloud app using your Portal credentials.

      You should receive a popup banner at the top of your screen with a verification result.

      As long as you are connected to the cloud, the top bar will remain blue.

      • The small cloud icon indicates your subscription is active.
      • The ASDK symbol means your Authentication Engine is licensed and running.

      Start Scanning

      Now that your device is set up and you're logged into your VeriScan Cloud account, it's time to start scanning. Click on the Scan button in the top left corner to go to the main screen.

      At the center of the main screen, you'll see a green circle that says "Ready to Scan."

      You can reach out to our Support Team if you have any questions or need assistance.

      After a successful scan, you should see all the relevant customer details in the scan results screen:

      To learn more about VeriScan for Windows, click here.