--- title: VeriScan for Windows First-Time Setup description: How to download & install the VeriScan app for the first time after creating your new VeriScan Cloud account. --- [Skip to content](https://support.idscan.net/veriscan-windows-first-time-setup#main-content) [New Support Ticket](https://support.idscan.net/kb-tickets/new?hsLang=en) [![IDScan.net-Logo-Transparent-White-Orange](https://support.idscan.net/hs-fs/hubfs/IDScan.net-Logo-Transparent-White-Orange.png?width=150&height=24&name=IDScan.net-Logo-Transparent-White-Orange.png)](https://support.idscan.net/?hsLang=en) - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) Open main navigation Close main navigation - Support Knowledge Base - [IDScan.net Website \>\>](https://idscan.net/) - [New Support Ticket](https://support.idscan.net/kb-tickets/new) How can we help you today? - There are no suggestions because the search field is empty. 1. [Support Knowledge Base](https://support.idscan.net/?hsLang=en) 2. 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[Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started) # VeriScan for Windows First-Time Setup ## How to download & install the VeriScan app for the first time after creating your new VeriScan Cloud account. ### Table of Contents - [System Requirements](https://support.idscan.net/veriscan-windows-first-time-setup#System-Requirements) - [Download and Install the VeriScan App](https://support.idscan.net/veriscan-windows-first-time-setup#download-install) - [Set Up Your Scanning Device](https://support.idscan.net/veriscan-windows-first-time-setup#scanner-setup) - [Sign Into the VeriScan App](https://support.idscan.net/veriscan-windows-first-time-setup#sign-in) - [Start Scanning](https://support.idscan.net/veriscan-windows-first-time-setup#start-scanning) #### Applies To New VeriScan Cloud Users ✔️ VeriScan Basic ✔️ VeriScan Premium ✔️ VeriScan Enterprise ✔️ VeriScan ID Authentication This guide is intended for new VeriScan customers. - For existing VeriScan Cloud customers, follow [this guide.](https://support.idscan.net/veriscan-windows-cloud-upgrade?hsLang=en) - For customers upgrading from a local-only license, follow [this guide.](https://support.idscan.net/veriscan-windows-local-upgrade?hsLang=en) --- ### System Requirements [System Requirements for VeriScan for Windows](https://support.idscan.net/system-requirements-veriscan-for-windows?hsLang=en)   --- ### Download and Install the VeriScan App You can download the latest version of VeriScan for Windows from the [Downloads page.](https://idscan.net/download/) Once the installer is downloaded, run **VeriScanInstaller.exe** and [follow the steps in the installer](https://support.idscan.net/using-the-cloud-installer?hsLang=en#first-installation). The installer will require Administrator access to your computer. ### Set Up Your Scanning Device You can download drivers for your scanning device from the [Components tab in the VeriScan installer](https://support.idscan.net/using-the-cloud-installer?hsLang=en). Make sure to close VeriScan if it is running *before you install the device drivers.* Otherwise, you will need to restart the VeriScan app to use your scanner. Once the drivers are installed, launch the VeriScan app and click the **Settings** button in the lower left corner. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-36-19-3046-PM.png) From the **Settings** menu, you can click on the **Devices** tab to add your scanners and other devices. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-40-19-8324-PM.png) Click on the blue **Add** button to add a new device. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-38-45-0869-PM.png) Choose **Scanner** as your device type. ![](https://support.idscan.net/hubfs/image-png-Jun-20-2023-03-09-51-0548-PM.png) You should see your device listed in the available devices window. Click on your device to connect it to the VeriScan app. ![](https://support.idscan.net/hubfs/image-png-Jun-20-2023-03-10-43-7476-PM.png) Your device will then be added to the list of active devices and begin initializing. After a few seconds, your device will say "Ready." ![](https://support.idscan.net/hubfs/image-png-Jun-20-2023-03-11-46-4993-PM.png) --- ### Sign Into the VeriScan App Once your device is set up, you'll need to use your Device Login to start scanning. If you don't already have one, create a VeriScan Cloud Account by following [this guide.](https://support.idscan.net/veriscan-new-account?hsLang=en) First, click the **Settings** button in the lower left corner. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-36-19-3046-PM.png) From the **Settings** menu, click on the **License** tab under the **Help** tab group. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-55-01-4794-PM.png) Enter your **Device Login** information into the **Login **and **Password** fields. You can find this in your VeriScan Cloud account under [**Access Management \> Devices**](https://veriscancloud.com/Devices).  Then, click the blue **Connect **button to verify your account credentials. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-07-57-36-8677-PM.png) Be sure to use your **Device Login** information. You will not be able to connect your device to your VeriScan Cloud app using your Portal credentials. You should receive a popup banner at the top of your screen with a verification result. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-08-00-10-8779-PM.png) As long as you are connected to the cloud, the top bar will remain blue. - The small cloud icon indicates your subscription is active. - The ASDK symbol means your Authentication Engine is licensed and running. ![](https://support.idscan.net/hubfs/image-png-Feb-15-2023-11-56-58-2004-PM.png) --- ### Start Scanning Now that your device is set up and you're logged into your VeriScan Cloud account, it's time to start scanning. Click on the **Scan** button in the top left corner to go to the main screen. ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-08-03-59-5695-PM.png) At the center of the main screen, you'll see a green circle that says "Ready to Scan." ![](https://support.idscan.net/hubfs/image-png-Feb-14-2023-08-04-46-8615-PM.png) You can reach out to our [Support Team](https://support.idscan.net/kb-tickets/new?hsLang=en) if you have any questions or need assistance. After a successful scan, you should see all the relevant customer details in the scan results screen: ![](https://support.idscan.net/hubfs/image-png-Feb-15-2023-04-31-14-5022-PM.png) To learn more about VeriScan for Windows, [click here.](https://support.idscan.net/veriscan-for-windows?hsLang=en)   - [VeriScan for Windows](https://support.idscan.net/veriscan-for-windows?hsLang=en#main-content) - [Scanning](https://support.idscan.net/veriscan-for-windows?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/veriscan-for-windows?hsLang=en#getting-started) - [Troubleshooting](https://support.idscan.net/veriscan-for-windows?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/veriscan-for-windows?hsLang=en#installation-and-maintenance) - [VeriScan for Android & iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#main-content) - [VeriScan Cloud for Android](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-android) - [VeriScan Cloud for iOS](https://support.idscan.net/veriscan-for-android-ios?hsLang=en#veriscan-cloud-for-ios) - [VeriScan Cloud Portal](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#main-content) - [Getting Started](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#getting-started) - [Billing](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#billing) - [Integrations](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#integrations) - [VeriScan Cloud Groups and Alerts](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#veriscan-cloud-groups-and-alerts) - [Administration and Compliance](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#administration-and-compliance) - [Reports and Exports](https://support.idscan.net/veriscan-cloud-portal?hsLang=en#reports-and-exports) - [ParseLink](https://support.idscan.net/parselink?hsLang=en#main-content) - [Device Management](https://support.idscan.net/parselink?hsLang=en#device-management) - [Scanning](https://support.idscan.net/parselink?hsLang=en#scanning) - [Getting Started](https://support.idscan.net/parselink?hsLang=en#getting-started) - [Billing](https://support.idscan.net/parselink?hsLang=en#billing) - [Troubleshooting](https://support.idscan.net/parselink?hsLang=en#troubleshooting) - [Installation and Maintenance](https://support.idscan.net/parselink?hsLang=en#installation-and-maintenance) - [Desktop Scanners](https://support.idscan.net/desktop-scanners?hsLang=en#main-content) - [E-Seek](https://support.idscan.net/desktop-scanners?hsLang=en#e-seek) - [Gemalto / Thales](https://support.idscan.net/desktop-scanners?hsLang=en#gemalto-thales) - [General](https://support.idscan.net/desktop-scanners?hsLang=en#general) - [Mobile Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#main-content) - [Initial Device Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#initial-device-setup) - [Unitech Enterprise Apps Setup](https://support.idscan.net/mobile-device-setup?hsLang=en#unitech-enterprise-apps-setup) - [Troubleshooting](https://support.idscan.net/mobile-device-setup?hsLang=en#troubleshooting) - 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