VeriScan Product Updates April 2024

1 update to VeriScan Cloud, 1 update to VeriScan for Android, 1 update to VeriScan for Windows

In order to update VeriScan to version 3.14, you will need to download the latest VeriScan Installer from our website below:
VeriScan Installer

Contact support@idscan.net if you have issues updating your application.

New feature: Calibration & Cleaning Alerts for the M500 scanner. When enabled in the VeriScan Cloud portal, VeriScan will notify you when the M500 requires calibration and/or cleaning. Proper and frequent calibration and cleaning is recommended to ensure your device is capturing the best possible images.
Added a pop-up on app start if VeriScan detects it doesn’t have proper access to specific folders.
Added the device login to the bottom of the VeriScan window for quick identification of the device login being used.
Support for ASDK 3.14.

Corrected some minor cosmetic issues within the Details section of the Scan Results.
Fixed an issue where the Collect Logs feature would generate an error when not using the Send to Cloud option.
Fixed an issue where the Authentication status would be displayed as Skipped even though there were failed tests.

Adjusted some required fields on the Manual Entry window when adding in an ID number.
Made E-Seek M500 and Thales devices optional modules when installing VeriScan. Selecting these modules will slightly increase install times, so you should only select these modules if you plan to use these devices.

Added an error notification if Camera Application or Photo Picker Application is not found.
Added an alert popup for when a device disconnects from the internet and must switch to offline scanning mode.

Fixed support for data retention rules when a device is scanning offline.
Fixed an issue where a new ID could be scanned before dismissing critical popups.
Fixed an issue where the FZ-N1 scanner would not fire when pressing the scan button.

Changed color for the offline indicator in main view now is Red.
Changed colors for gender fields in scan details now match desktop and portal colors.
Alert indicators now always show in the scan details, even if the alert popup is disabled.
Alerts popups should now display in order of most critical to least critical.

Fields Gender and Expiration Date are no longer required for Manual Entry.
Removed "Age is OK" alert. The age popup will only show an alert if the visitor's age is under the set minimum in the portal.

In/Out Tracking feature that works with VeriScan for Windows v3.13+, including the Emergency Roster and In/Out Report.
History > Configure Columns added two available columns:
- In/Out Status (current status of a visitor)
- In/Out History (record of whether a scan was an entry or exit)
Visitor>Configure Columns added one column
- In/Out Status (current status of a visitor)
Signed agreements from VeriScan for iOS and VeriScan for Android added to individual Visitor Profile > Attachments
History csv export added two available records:
- Scanner Model
- VeriScan App Version

Portal message when device login limit reached so that it doesn’t appear as an error that warrants a user action

New endpoints in Integrations > Webhooks no longer have an empty header by default
Updated parser to version 16.2404.4.3

Groups > Customers. All functionality from this page is now available by accessing Visitors and filtering by Group.