VeriScan Product Updates October 2026

VeriScan for Windows - 3.31.4.115 | 10/26/2026

Added

Added support for ID Authentication v3.31.2.

VeriScan Cloud - Version: 1.2610.12.1 | 10/22/2026

Changed

• New device logins now have “View Scans from All Devices” turned off by default. Administrators can still turn it on when creating the login. Existing device logins are not affected.
• The Authentication Report is now named the Scan Details Report throughout VeriScan Cloud, including History > Attachments and the downloaded PDF file name. Existing report links still work.
• Device, group, location and tag dropdowns now load in pages, so they open faster on large accounts.
• Settings tabs are now listed in alphabetical order.

Fixed

• Fixed an issue where the copy button in the device Edit window copied the old password after a new one was entered or generated.
• Fixed an issue where the welcome banner and Start Scanning button did not appear for new accounts.
• Fixed an error on the Visitors page when a long-running search was cancelled.
• Fixed inconsistent icons for missing photos in History, Alerts and Visitors.
• Fixed the Agreement link in the History list.
• Fixed the Spanish translations of the valid and invalid verification results.

VeriScan for Windows - 3.31.3.101 | 10/13/2026

Added

• Added hints to the live photo capture while in kiosk mode, such as “Can’t see your face” and “Move closer”. These hints will provide real-time feedback to the user to ensure a good photo is captured.

Changed

• The Authentication Report has been renamed to the Scan Details report. In addition to providing the list of tests and their results, it will include the overall scan status and any alerts that were triggered.
• The VeriLocks unlock duration has been increased from 5 to 10 seconds.

Fixed

• Fixed an issue where alert list photos were not able to be properly shown while in Compact View.

VeriScan Cloud - Version: 1.2609.29.1 | 10/12/2026

Added

• Added a VeriLocks alert that controls door access by group assignment as well as scan status. You can allow all visitors with a Passed scan, only visitors in selected groups (Allow list), or everyone except visitors in selected groups (Deny list).
• Added a Locations selector to Local Settings Profiles so you can assign multiple locations to a profile at once.
• Added a setting to include ID images in the Scan Details Report. It is ON by default for ID Authentication customers.
• Added the Template Analysis test to the Authentication tab in scan details.
• Advanced Fraud Dashboard: Added “Scan Failures by Issuing State” maps for Mexico, Canada, Australia, and Guatemala. You choose which countries to show in the widget selection.
• Added an option to show the Cloud Agreement to visitors who are assigned to a group. This lets you require the Cloud Agreement, the Group Agreement, or both.
• Added a Generate Password button when editing a device login.
• Password requirements now display when creating or changing a device password.
• Basic plan customers can now change device passwords.
• Added an Add Photo option to the cloud badge editor for placing the visitor photo on a badge layout.
• Added a Status filter to the Users page. The list shows Active users by default.
• Added a State column to the Device Activity Report. It is populated from each device’s location.
• Added the ability to clear a selected filter on the Traffic, Zip Code, and Age reports, and on the Tags, Alerts, and Devices pages.
• Added text under “Check alert equality type” explaining that when more than one criteria type is selected, an alert appears if any one of them matches.
• Added an API method to retrieve a visitor’s visit history from a Multiscan alert.
• Added UserName to the CreateCard API response.

Changed

• Column configurations in History and Visitors are now saved to your user account instead of your browser, so they carry over between sessions.
• Age Limits: Scans between the first and second age thresholds are now marked Flagged instead of Failed. Scans below the minimum age are still marked Failed.
• Webhook endpoint limits (10) now apply per active location instead of as an account total.
• The Authentication settings tab is now available only on the ID Authentication plan.
• Renamed “Number of days to clear the log” to “Auto-Delete Local Logs” and added a tooltip noting that it applies to VeriScan for Windows only.
• The Show History link on Scan Details now opens the visitor’s history on the Visitors page, where you can configure columns.
• Settings tabs now display vertically.
• Locked checkboxes for always-collected fields in Data Collection and Data Retention are now easier to recognize as checked.
• Improved the text contrast for remaining requests and expiration dates on the Third Party Checks tab.
• VeriLocks is now set up from its alert in Settings > Local Settings > Alerts.

Fixed

• Fixed an issue where attachment images did not display and downloads failed with a Forbidden error.
• Fixed an issue with attachments in the visitor profile.
• Fixed an issue where IdentiFraud could not be run from the portal.
• Fixed an issue where scan status and the Failed Authentication alert were not always calculated correctly.
• Fixed an issue where the Agreements “After a scan” setting did not save.
• Fixed an issue where the Resend webhook button did nothing.
• Fixed an issue where resent webhooks did not fill in template values.
• Fixed an issue where automatic updates did not reach all devices and the Device Update table did not show current versions.
• Fixed an issue where the profile photo did not print on the cloud badge.
• Fixed an error when deleting a visitor, or a visitor and their history entries.
• Fixed an issue where scans with unusually long barcode data failed to upload.
• Fixed functional issues with the Country filter in History.
• Fixed an issue where the History “Show Statistics” setting reset after navigating away.
• Fixed the misaligned Country Code field in the This Visit window.
• Dashboard: Fixed issues where Quick Stats showed incorrect values after changing filters, and where Clear All did not clear every filter.
• Fixed an issue where the Traffic Report PDF export did not show the full location name.
• Fixed incorrect column names on the Visitors page.
• Fixed an issue where the menu stayed on History after opening a visitor from scan details.

Removed

• Removed the On Demand option from Authentication settings. Based on Age is still available.
• Removed the Auto-save Scan Detail Report options. Scan Detail Reports are now generated when you open them.
• Removed the Criminal Background check from Third Party Checks, scan details, and VeriScan for Windows.