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Support Knowledge Base
VeriScan for Windows
VeriScan Cloud Portal
VeriScan Cloud Portal Administration
Integrations
VeriScan Cloud Groups and Alerts
Billing
VeriScan for Windows
Getting Started
Installation and Maintenance
Scanning
Troubleshooting
Classic VeriScan
ParseLink
Getting Started
Installation and Maintenance
Device Management
Billing
Scanning
Troubleshooting
Mobile Software
VeriScan for Android
VeriScan for iOS
Desktop Hardware
General
E-Seek
Gemalto
Mobile Hardware
Device Setup
Troubleshooting
DIVE
DIVE Portal
DIVE Online Portal
General Support
Product Release Notes
VeriScan
ParseLink
Digital Identity Verification Engine
ID Authentication
.NET ID Parsing SDK
Java/C++ ID Parsing SDK
Web Library
Third Party Checks
Camera Scanning SDK
VeriScan for Windows
Discover everything you need to know about VeriScan for Windows, including setup, installation, scanning, troubleshooting, and documentation.
Getting Started
VeriScan for Windows First-Time Setup
VeriScan For Windows Cloud-User Upgrade
VeriScan For Windows Local-Only Upgrade
Installation and Maintenance
System Requirements - VeriScan for Windows
Is my computer able to run Authentication?
Installing and updating VeriScan with the cloud installer
How can I more efficiently deploy VeriScan at scale?
I need to replace my computer. How can I transfer my VeriScan license to the new one?
How do I read mobile IDs with VeriScan for Windows?
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Scanning
How do I use Authentication with VeriScan for Windows?
How can I refine what is shown in scan results?
What is Barcode Security Check?
How does VeriScan's Barcode Security Check compare to VeriScan Authentication?
How can I tell when a visitor is using someone else's ID?
What kind of alerts are available in VeriScan and what do they mean?
How can I track when my visitors enter and exit, and also measure their visit duration?
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Troubleshooting
How can I get help to troubleshoot issues with VeriScan for Windows?
How do I know when M500 maintenance is needed?
How do I fix a License Error in VeriScan for Windows?
Document Collector Guide
What do I do if I get an error while attempting to update?
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Classic VeriScan
Classic VeriScan for Windows