Support Knowledge Base

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Support Knowledge Base

VeriScan Cloud Portal

VeriScan Cloud Portal

Explore VeriScan's features, from account management to compliance, integrations and billing, all in a centralized cloud portal.

Creating a New VeriScan Basic Account

Creating a New VeriScan Account

How can I control what end-users can view and change in VeriScan for Windows?

How is scanning affected when I lose internet access?

VeriScan Cloud Portal Administration

How can I use VeriScan to scan medical marijuana ID cards?

How do I subscribe to VeriScan?

How can I comply with multiple state-level regulations in the same account?

How can I use Multi-Factor Authentication?

How can I control what visitor data is collected and retained?

Updating iOS settings in VeriScan's new portal

How do I manage portal users?

Which features can I restrict VeriScan app users from using with an Admin PIN?

What kind of reporting and statistics are available?

How do I manage my account data?

What is a DMV check and how does it work? What do the results mean?

What is IdentiFraud and how does it work? What do the results mean?

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Integrations

How do I integrate VeriScan with the Dutchie POS system?

How do I integrate VeriScan with the Treez POS system?

VeriScan Cloud Groups and Alerts

How can I manage groups of visitors who have been scanned?

How can I manage access alerts for visitors I haven't scanned yet?

How can I share groups and access lists between VeriScan accounts?

Billing

How do I change my subscription?

How do I change my billing frequency?

How do I subscribe to the ID Authentication plan?

How do I make changes to my VeriScan subscription?